![]() Indeed, scholars often downplay the role that formal rules relative to unwritten rules, norms, and values. ![]() Alternatively, they may require less formalization precisely because of their maturity. Communities that are more mature and established may have more elaborate formal policy systems. But the characteristics of successful institutional designs are unclear. This challenge often requires communities to design formal governance systems from scratch. We then elaborate on how a dynamic, transparency perspective could value content creators’ digital labor, how transparency design could support creators’ learning, as well as implications for transparency design of other creator platforms.īuilding a successful community means governing active populations and limited resources. We discuss how these four dimensions are mutually constitutive and conditioned in the context of creator moderation, where the target of governance mechanisms extends beyond the content to creator careers. We identified four primary dimensions: participants desired the moderation system to present moderation decisions saliently, explain the decisions profoundly, afford communication with the users effectively, and offer repairment and learning opportunities. We interviewed 28 YouTubers to understand their moderation experiences and analyze the dimensions of moderation transparency. However, relatively little attention has been paid to unpacking what transparency entails in moderation design, especially for content creators. ![]() Transparency matters a lot to people who experience moderation on online platforms much CSCW research has viewed offering explanations as one of the primary solutions to enhance moderation transparency. ![]()
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